Privacy Policy

Last updated: July 2026

1. Who We Are

Northbridge Property Management is a sole trader business, committed to protecting and respecting your privacy. This policy sets out how we collect, use, and protect personal data provided to us.

Contact: northbridge.property.uk@gmail.com

2. Information We Collect

We may collect and process the following personal data:

• Name, phone number, and email address submitted via our contact forms
• Details of your property and enquiry
• Records of correspondence with us
• Technical data from your visit to our website (such as browser type, device information, and IP address, via analytics and advertising tools)
• Interaction data collected via advertising pixels, such as the Meta Pixel (Facebook/Instagram), including pages visited, actions taken on our site (such as submitting a form), and general engagement with our ads

3. How We Use Your Information

We use the information collected to:

• Respond to your enquiries and provide the services you have requested
• Manage our contractual obligations if you become a client
• Improve our website and services
• Comply with legal and regulatory requirements
• Measure the performance of our advertising campaigns and show you relevant adverts on platforms such as Facebook and Instagram (where you have given consent to advertising cookies)
• Build audiences for advertising purposes, including retargeting website visitors and creating lookalike audiences via Meta's advertising tools

We will not use your personal data for marketing purposes beyond what is described in this policy without your explicit consent.

4. Legal Basis for Processing

We process your personal data on the following legal bases: (a) your consent — including for advertising and tracking cookies such as the Meta Pixel, which are only activated once you accept them via our cookie banner; (b) performance of a contract; (c) our legitimate interests in operating and improving our business.

7. Third Parties

We do not sell your personal data. We may share it with trusted third parties who assist us in operating our business, subject to confidentiality and data processing agreements, including:

• Meta Platforms, Inc. (Facebook and Instagram) — for advertising, audience building, and campaign performance measurement, where you have consented to advertising cookies
• Hosting and website infrastructure providers
• Form-handling and email service providers used to process enquiries submitted through our website

Where we share data with Meta, this may include information such as your IP address, device identifiers, and actions taken on our website (e.g. submitting an enquiry form), collected via the Meta Pixel. Meta may combine this with other data it holds about you in accordance with its own privacy policy.

8. Cookies and Advertising Technologies

Our website uses cookies and similar tracking technologies, including the Meta Pixel, to understand how visitors use our site and to deliver and measure advertising on Facebook and Instagram.

Strictly necessary cookies are used without consent as they are required for the website to function. Advertising and analytics cookies, including the Meta Pixel, are only set once you have given consent via our cookie banner. You can withdraw consent at any time by adjusting your cookie preferences or your browser settings.

See our Cookie Policy for full details of the cookies we use.

9. International Data Transfers

Some of the third parties we work with, including Meta Platforms, Inc., are based in or transfer data to the United States. Where this occurs, we rely on appropriate safeguards recognised under UK data protection law, such as the UK Extension to the EU-US Data Privacy Framework or Standard Contractual Clauses, to ensure your data continues to receive an adequate level of protection.

10. Data Retention

We retain personal data only as long as necessary for the purposes outlined above, or as required by law.

11. Your Rights

Under UK GDPR, you have the right to: access your personal data, correct inaccurate data, request deletion, object to processing, and request data portability. To exercise any of these rights, please contact us at northbridge.property.uk@gmail.com.

12. Changes to This Policy

We may update this policy from time to time. The most current version will always be available on this page.

13. Contact

For any privacy-related queries, please contact: northbridge.property.uk@gmail.com